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Frequently Asked Questions


What is physical therapy?
Physical Therapy is a medical profession and method of healthcare centered on treatment of problems restricting a person’s ability to move and function. Physical Therapists treat a variety of conditions that can affect different systems of the body, including musculoskeletal, neuromuscular, cardiovascular/pulmonary and your motor system. A variety of treatment methods, exercises, and modalities are used to restore physical function, prevent disability, and improve strength and movement. Physical Therapists also educate patients to take care of themselves and to perform certain exercises on their own. Physical Therapy is a licensed profession and can only be provided by qualified individuals.

Do I need a referral?
You are not required to have a Physician's referral before seeing a Physical Therapist for an Evaluation. However, in order to receive treatment you are required to have a prescription for physical therapy and some insurance companies may require a referral or “authorization” before they will approve treatment. You may contact your insurance company beforehand to determine the process that they require. It’s important to remember that if you are under the care of a Physician and require Physical Therapy, you have the freedom to choose which physical therapy clinic to receive your treatment from.

Do you accept my Insurance?
We accept most major insurance carriers. Here is a partial list: Medicare, Blue Cross & Blue Shield, Aetna, United Health Care, Tricare, Humana and more! At the time of scheduling your first appointment we request that you provide us your insurance information so that we may verify your benefits and coverage.

How do I pay for treatment?
We accept payment via cash, check, debit and credit card (Visa, Mastercard, & Discover). Payment is expected at the time of treatment (normally during check-out). If you have insurance coverage there may be a deductible or co-pay required. During your first visit we will contact your insurance company to verify your benefits for Physical Therapy. As a courtesy, Crochet Physical Therapy files your primary insurance as well as any secondary coverage. You will be billed for any charges (if applicable) after your insurance has paid their portion.

What should I expect during my first visit?
During your initial visit, your Physical Therapist will provide you with a thorough exam, please be prepared to discuss your needs and any pain, lack of mobility or function that you currently have. This evaluation will involve certain range of motion, postural, and strength tests to help your Physical Therapist develop an unique plan to suit you and your condition.

Do I need to bring my X-Rays or MRI films?
Yes. Please bring any X-Rays and MRIs along with their reports from when your X-Ray or MRI was read by a Physician. These can reveal important aspects your Physical Therapist needs to know in order to properly treat you.

May I bring my child with me to my appointment?
Our policy is that only patients are allowed in the treatment rooms and gym. For safety reasons, please make arrangements for your children. This also allows you and our care providers to focus on your treatment during the time you are here.  If you're child is under the age of 18, a parent or guardian is required to be present during their physical therapy treatment.

Can I fill out any New Patient Forms and bring them with me?
Yes! To access our New Patient Information Forms please click here. Please print them out, complete, and bring with you to your first visit.

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